How will you treat fluctuations in Bitcoin price?
If we approve your purchase, your coins will be marked for conversion to USD. We will not convert your coins unless the value of the coins is within 5% of the purchase price at the moment of sale. If the price of Bitcoin drops before we make the conversion, we will ask you to send more coins to make up the difference. If you cannot or refuse to, we will deny your purchase and return your coins to you. If the coin price fluctuates by more than 5% before conversion, we will return the difference.
It will take time to process orders. We are a small team and are receiving hundreds of orders and support requests each day. We will be converting the Bitcoin to USD as fast as possible to minimize the chance of price fluctuations, but it may take several days nonetheless.
We use Gemini as our exchange, and for Bitcoin exchange rates.