Upgrade Board FAQs

If I don't use my coupons for the Obelisk Upgrade Board sale, are they still valid for future purchases?

Yes, you can still use your coupons for future Obelisk miner purchases. 

If I use my coupons to reduce the price of an item, will the lower price be reflected for import taxes?

No, the price reflected will always show the MSRP of the item due to international regulations.

If my coupon is for more than the cost of an item, can I use the rest of the coupon's value on another item? For example, what if I use an $800 coupon for a board that costs $699?

When a coupon is used, it is fully consumed.

Are you actually keeping my unit if I choose the buyback option and receive a partial refund?

No, we do not get to keep your unit. Instead of paying to finish manufacturing and ship the unit, we are paying you directly.

Still need help?

If you need more info, we're here. Send us an email and we'll get back to you as soon as we can. Include your email address and order number when contacting us.

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